Terms of Service

Effective Date: March 29, 2026

1. Service Description

RxRadar ("Service") is an MCP (Model Context Protocol) server operated by RxRadar ("we", "us", "our") that provides semantic search across publicly available US government healthcare databases. The Service is accessed programmatically via MCP-compatible clients such as Claude Desktop.

The Service searches the following public data sources:

• NPI National Provider Registry (CMS/NPPES)
• PubMed Biomedical Literature (NIH/NLM)
• FDA Adverse Event Reporting System (FAERS)
• ClinicalTrials.gov (NIH/NLM)
• FDA Drug Labels (DailyMed/FDA)

2. Acceptable Use

You may use the Service for:

• Healthcare market research and competitive intelligence
• Academic and scientific research
• Drug safety signal exploration
• Provider network analysis
• Clinical trial landscape assessment
• Integration into lawful software applications

You may NOT use the Service to:

• Make clinical decisions, diagnose conditions, or prescribe treatments
• Circumvent rate limits, authentication, or access controls
• Resell raw data without substantial transformation or added value
• Harass, stalk, or build profiles of individual healthcare providers for unlawful purposes
• Submit automated requests that exceed your subscription tier's rate limits
• Attempt to access the underlying infrastructure, databases, or systems beyond the MCP API

3. Subscription Tiers and Billing

The Service offers the following subscription tiers:

• RxRadar: 2,000 API calls per day, $29/month
• Enterprise: 10,000 API calls per day, $299/month (coming soon)

All tiers search the same data and return the same results. The only difference between tiers is the number of API calls permitted per day. Upgrading your tier does not unlock additional data, databases, or higher-quality results.

Subscriptions are billed monthly through Stripe. You may cancel at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

We reserve the right to change pricing with 30 days' notice to existing subscribers.

4. Data Sources, Accuracy, and Limitations

RxRadar indexes publicly available data from US government APIs and websites. We do not create, curate, verify, or guarantee the accuracy or completeness of this data. We are a search interface, not a data provider.

Specifically:

• Our database contains a subset of each source — not the complete dataset. We cannot guarantee that any specific record, drug, provider, or study is present in our index
• Data may be outdated, incomplete, or contain errors present in the original government sources
• Search results are ranked by semantic similarity and may not return all relevant records
• Provider information (NPI registry) reflects data as filed with CMS and may not be current
• Adverse event reports (FAERS) are voluntarily submitted and do not establish causation
• Clinical trial information reflects data as registered by sponsors
• The absence of a result does not mean the data does not exist in the source database — it may simply not be in our index

We make no guarantee of coverage, completeness, or timeliness. You should consult the original government data sources directly for authoritative or exhaustive information.

5. Medical Disclaimer

THE SERVICE IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE. See our full Medical Disclaimer for details. Do not use this Service as a substitute for professional medical judgment.

6. Intellectual Property

The underlying government data is in the public domain. The RxRadar service, including its search algorithms, embeddings, API design, and documentation, is proprietary. Your subscription grants you a limited, non-exclusive, non-transferable license to access the Service for the term of your subscription.

7. Privacy

Your use of the Service is subject to our Privacy Policy, which describes what data we collect and how we use it.

8. Service Availability

We aim to maintain high availability but do not guarantee uptime. The Service is provided "as is" without warranty of any kind. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to notify subscribers of planned downtime.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RXRADAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate your access if you violate these Terms, abuse the Service, or fail to pay subscription fees. You may terminate your account at any time by canceling your subscription through Stripe.

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to subscribers via the email associated with their Stripe account. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the state in which the operator resides.

13. Contact

For questions about these Terms, contact us at privacy@ratbyte.dev.